Privacy Policy — Yebo Casino Philippines

Last updated: June 2026

Yebo Casino is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services.

1. Information We Collect

When you register and use Yebo Casino, we collect the following types of information:

Personal identification: Full name, date of birth, email address, phone number, residential address, and government-issued ID (for KYC/AML compliance).
Payment information: GCash number, bank account details, or other payment method information required for deposits and withdrawals.
Account activity: Login history, game play records, transaction history, and bonus usage.
Technical data: IP address, browser type, device type, operating system, and cookie data.
Communications: Live chat conversations, emails, and customer support interactions.

2. How We Use Your Information

To create and manage your Yebo Casino account
To process deposits, withdrawals, and bonuses
To verify your identity (KYC) and prevent fraud (AML)
To provide customer support and respond to inquiries
To send transactional emails (account notifications, withdrawal confirmations)
To send promotional communications (if you have opted in)
To improve our platform through analytics
To comply with legal and regulatory requirements

We do not sell your personal data to third parties. We may share your information with:

Payment processors: GCash, Maya, and banking partners to process transactions.
Identity verification services: To complete KYC checks as required by our licensing obligations.
Game providers: Limited technical data to ensure game functionality.
Regulatory authorities: When required by law or our gaming license.
Analytics providers: Anonymized usage data to improve our platform.

4. Data Retention

We retain your personal data for a minimum of 5 years after your last account activity, as required by anti-money laundering (AML) regulations. After this period, data is securely deleted unless we are legally required to retain it longer.

5. Your Rights

As a Yebo Casino player, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with the relevant data protection authority

To exercise your rights, contact us at [email protected].

6. Security

We use 128-bit SSL encryption for all data transmission. Our servers are protected by industry-standard firewalls and access controls. We conduct regular security audits and follow best practices for data protection.

7. Cookies

We use cookies to improve your experience on our platform. For full details, see our Cookie Policy.

8. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected].